At a Glance
- Tasks: Provide Level 1 IT support and troubleshoot technical issues in a collaborative team.
- Company: Major distribution company with a focus on teamwork and growth.
- Benefits: Competitive hourly rate, onsite work, and hands-on experience.
- Other info: Flexible rotating shifts and opportunities for skill development.
- Why this job: Kickstart your IT career while making a real impact in a dynamic environment.
- Qualifications: 6-12 months of IT support experience and strong communication skills.
The predicted salary is between 42 - 42 $ per hour.
We are seeking a motivated Help Desk Support professional to provide Level 1 IT support, troubleshooting, and operational assistance in a Microsoft environment. This is an opportunity for someone with foundational IT experience to grow their skills while contributing to a collaborative team working fully onsite on a rotating shift roster.
Key Responsibilities
- Provide basic IT helpdesk support, including troubleshooting and resolving technical issues
- Support and maintain cabling organisation to ensure a clean and efficient work environment
- Assist with stock control, inventory counts, and audit support activities
- Document issues, solutions, and support activities accurately for future reference
- Work collaboratively with the team to support day-to-day IT operations in a Microsoft environment
Key Requirements
- At least 6-12+ months experience in a Level 1 IT Help Desk, Desktop Support, or similar support role
- Solid IT support and troubleshooting skills (Level 1)
- Must be fully available to work rotating day, night, and weekend shifts for the entire contract duration and can work 100% onsite
- Must have strong communication and customer service skills with a proactive, can-do attitude
- Must live within close proximity to the site and have access to reliable personal transport
- IT-related qualification (degree or currently studying) is a plus
For further information or a confidential discussion, please contact Gian Guanzon via ************@peoplebank.com.au quoting reference 272156.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know - we're here to support you.
Help Desk Support in Brisbane employer: Peoplebank
Peoplebank is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Melbourne's vibrant manufacturing sector. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working alongside industry experts on transformative projects that make a real impact. Enjoy the flexibility of hybrid work arrangements, ensuring a healthy work-life balance as you contribute to cutting-edge digital manufacturing solutions.
