At a Glance
- Tasks: Provide onsite IT support and troubleshoot tech issues for users.
- Company: Join a dynamic team in Albury, NSW focused on tech solutions.
- Benefits: Flexible work schedule, hands-on experience, and growth opportunities.
- Other info: Perfect for tech-savvy individuals looking to kickstart their career.
- Why this job: Gain real-world IT experience while helping others solve tech problems.
- Qualifications: 1-3 years of IT support experience and strong communication skills.
The predicted salary is between 68490 - 83710 $ per year.
Position Title
Desktop Support Technician
Contract Duration
6 months Initial Contract
Work Schedule
3 Days per week role (Onsite)
Location
Ideally looking for candidates living within Albury Area or close by.
Position Description
This is an onsite role providing second-level end user IT support and problem resolution at our client site in Albury, NSW.
Experience
1-3 years of experience.
Key responsibilities will include, but are not limited to
- Desktop PC & Laptop Hardware installation, setup and configuration, problem diagnosis and resolution.
- Support of MS Teams meeting room equipment.
- General IT troubleshooting and assistance as required on site.
- Manage incidents, knowledge base articles, tasks and assets within the Service Management tool to a high standard and within SLAs.
- Keeping the stock/build room tidy and in order.
- Managing e Waste.
- Facilitating user training sessions.
- Assisting with project work.
- Occasional participation in after-hours/weekend support & deployment activities as required.
Ideally, you will be qualified in an IT related discipline and have experience in supporting IT technologies including PC & Laptop Hardware support, Windows 11, Outlook, MS Teams, MS Office and have a basic understanding of networking.
Your attention to detail, natural curiosity, ability in problem solving, planning and priority setting coupled with a strong focus on customer service will put you in good stead for this role.
Experience with Service Now tool would be highly regarded.
A driver’s license is a must for this position, as you may occasionally be required to attend other sites.
Excellent communication skills and the ability to commit to regular and punctual attendance are critical.
- For more information or a confidential discussion, please contact
- Gian on quoting reference
264884 .
To apply please click the
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