At a Glance
- Tasks: Deliver exceptional customer support and build strong relationships with clients.
- Company: Leading company in regenerative dentistry known for innovation and quality.
- Benefits: Competitive salary, bonuses, ongoing training, and career development opportunities.
- Other info: Dynamic environment with a focus on teamwork and excellence.
- Why this job: Join a supportive team making a real impact in the dental industry.
- Qualifications: Experience in customer service with strong communication and organisational skills.
The predicted salary is between 67000 - 67000 $ per year.
About the Company
Our client is a market leader in regenerative dentistry, providing innovative dental biomaterials to specialists across Australia and New Zealand.
Renowned for their commitment to research, innovation, and clinical excellence, they have established a strong reputation for delivering premium solutions that support successful patient outcomes within the dental implant industry.
About the Role
An exciting opportunity has become available for a Customer Service Specilaist to join a growing and high-performing team.
In this role, you'll be at the heart of the customer experience, building strong relationships, providing exceptional support, and ensuring every interaction reflects the organisation's commitment to quality and service excellence.
Key Responsibilities
- Deliver timely, professional, and high-quality support to customer enquiries via phone and email.
- Collaborate closely with the Accounts Specialist to resolve customer issues and provide effective solutions.
- Maintain accurate and detailed records of all customer interactions and transactions.
- Identify opportunities to improve customer service processes and contribute to continuous improvement initiatives.
- Take ownership of customer enquiries, ensuring prompt follow-up and resolution.
- Build and maintain positive relationships with clients, delivering a seamless customer experience at every touchpoint.
Skills & Experience
- Previous experience in a customer service, client support, or administration role, ideally within a professional or corporate environment.
- Exceptional communication and interpersonal skills, with a natural ability to build rapport and trust.
- Strong organisational skills and the ability to manage multiple priorities effectively.
- High attention to detail and a commitment to delivering accurate, high-quality work.
- A proactive, solutions-focused approach with the ability to work collaboratively within a team.
- A genuine passion for customer service and creating positive customer experiences.
- What's on Offer
- Total package up to $82,880 - comprised of $67,000 base + up to $7,000 bonus (OTE) + super
- Join a respected and innovative organisation making a meaningful impact within the dental industry.
- Be part of a collaborative, supportive, and values-driven team culture.
- Ongoing training and genuine career development opportunities.
- Work in a stable and growing business that values initiative, teamwork, and excellence.
- Why Apply
This is an excellent opportunity for a customer service professional looking to join a highly regarded organisation where their contribution will be valued, their development supported, and their career given room to grow.
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