people2people is seeking a customer-focused Collections professional to join the team handling hardship cases within a financial services context. You will engage with customers, listen actively, and tailor fair payment solutions while maintaining compliant processes and thorough documentation.
You will negotiate arrangements, build relationships, and collaborate with internal teams to improve collection strategies, reporting on outcomes and portfolio activity.
Empathetic Collections Specialist (Financial Hardship) in Sydney employer: people2people
Join a well-established business in Fairfield as a Credit Manager, where you will have the opportunity to lead the credit function and make a significant impact on processes and customer relationships. With a focus on employee growth, this role offers a supportive work culture that values collaboration and professional development, alongside competitive remuneration and benefits. This is a rare chance to thrive in a stable environment while driving sustainable business growth through effective risk management.
