Exposure to Senior leadership, partners and clients
End-to-end collections experience
About the organisation
The organisation operates within the legal sector, focusing on exceptional service and operational excellence.
About the role
As Senior Credit Controller, you will manage a large and varied ledger, oversee collections activity, and resolve complex matters while maintaining strong client relationships. You will work closely with Partners and their teams, adapting to shifting priorities in a fast-paced environment.
Key responsibilities
- Assess and approve new credit requests, conducting credit checks and risk assessments.
- Onboard new clients and maintain existing client accounts.
- Ensure adherence to internal credit policies and procedures.
- Manage a substantial debtor ledger, proactively following up overdue invoices.
- Lead collections activity on complex accounts while maintaining professional client communication.
- Prepare and review aged debtor ledgers and outstanding balance reports.
- Build strong relationships with Partners and practice groups, acting as a key point of contact for escalated queries.
Skills & experience
- Strong stakeholder management and communication skills.
- Professional approach to collections with resilience and attention to detail.
- Excellent organisational and prioritisation skills in a fast-paced environment.
- Good working knowledge of Excel and experience with practice management systems.
What’s in it for you
- Join a supportive Finance team within a collaborative firm.
- Opportunities for career development through structured programs.
- Access to flexible working arrangements and wellbeing benefits.
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Senior Credit Controller in Melbourne employer: People2people - Melbourne
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