At a Glance
- Tasks: Support injured employees' return-to-work programs and manage claims efficiently.
- Company: Join a growing team focused on employee recovery and support.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and positive outcomes.
- Why this job: Make a real difference in people's lives by facilitating their return to work.
- Qualifications: Strong communication skills and proficiency in technology required.
The predicted salary is between 47250 - 57750 $ per year.
The Opportunity
We are seeking a Recover At Work Administrator to join our growing team! In this role you will be responsible for injured employees, their managers, host clients, and other stakeholders to ensure a supportive return to work program.
Full Job Description
- Support the Safety & Recover at Work teams by providing back-end administrative support.
- Support return-to-work coordination by liaising with insurers, host clients, and internal stakeholders to facilitate claims progression and recovery outcomes.
- Lodge workers’ compensation claims across multiple jurisdictions, ensuring accuracy and compliance with relevant documentation requirements.
- Maintain accurate and up-to-date records within injury management systems.
- Oversee the administration of the incident and injury programs and databases.
- Collect and collate incident and injury statistics and assist with preparation of monthly reporting.
- Assist with payroll-related activities, including wage calculations and reimbursements for injured workers, ensuring accuracy and timeliness.
- Manage shared inboxes and prioritise high volumes of requests in a fast-paced environment.
- Collate and maintain common law and claims data, demonstrating a high level of attention to detail and confidentiality.
- Provide support to Advisors through reporting, documentation, and follow-ups to ensure recovery actions are progressed effectively.
- Manage injuries treated under the Early Intervention program.
- Build and maintain strong working relationships with internal teams, insurers, and external stakeholders to support positive recovery outcomes.
You will also have:
- Strong verbal and written communication skills with the ability to provide direction on requirements for worker’s compensation claims and suitable duties support.
- Ability to work within a team and autonomously where needed to achieve required outcomes within specified deadlines/time frames.
- Highly proficient in the use of technology; Microsoft suite of products, and online injury management software.
- Understanding of the Recover at Work process and responsibilities.
Please note only successful candidates will be contacted.
Recover at Work Administrator in Brisbane employer: People Infrastructure
AWX is an exceptional employer that prioritises passion and purpose, fostering a vibrant work culture where building meaningful connections is as important as professional growth. With a strong emphasis on work-life balance, ongoing mentoring, and training, employees are empowered to thrive in their roles while enjoying the flexibility of a full-time remote position. Located in Cairns, this opportunity allows you to engage with local clients and contribute to a supportive team environment backed by over 20 years of industry expertise.
