People First Bank in Toowoomba/Brisbane is seeking a Customer Assist Officer for a full-time hybrid role. You will support customers to negotiate sustainable hardship arrangements and bring accounts up to date, with a focus on vulnerable customers.
The role requires clear communication, ability to juggle multiple platforms, and a customer-first mindset. You will contribute to service standards and process hardship applications while aiming for positive outcomes for both customers and the bank.
Customer Care & Hardship Solutions Officer in Toowoomba employer: People First Bank
At People First Bank, we prioritise our employees by fostering a supportive and inclusive work culture that champions personal and professional growth. As a Software Engineer in our Technology & Transformation division, you'll enjoy flexible working arrangements, competitive benefits, and opportunities for career advancement while contributing to meaningful projects that enhance member experiences. Join us in making a positive impact within the community and be part of a team that values your contributions and wellbeing.
