Member Experience Specialist

Member Experience Specialist

Part-Time 20250 - 24750 $ / year (est.) On-site
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At a Glance

  • Tasks: Greet customers and provide top-notch service at the bank.
  • Company: People First Bank, a community-focused banking institution.
  • Benefits: Flexible hours, supportive team, and valuable customer interaction experience.
  • Other info: Part-time role with a fixed-term contract until January 2028.
  • Why this job: Join a friendly team and help customers on their financial journey.
  • Qualifications: Great communication skills and a passion for customer service.

The predicted salary is between 20250 - 24750 $ per year.

People First Bank in Ipswich is seeking a part-time Member Experience Officer to greet customers and deliver high-quality service in the Heritage Bank Ipswich Branch.

You will help with transactional needs, explain digital banking, and build rapport with customers to support their financial journey.

This fixed-term contract runs until January 2028, with a 39-hour per fortnight roster (Mon, Tue, Fri 9am–4pm) and occasional support for Springfield Branch.

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Member Experience Specialist employer: People First Bank

At People First Bank, we prioritise our employees by fostering a supportive and inclusive work culture that champions personal and professional growth. As a Software Engineer in our Technology & Transformation division, you'll enjoy flexible working arrangements, competitive benefits, and opportunities for career advancement while contributing to meaningful projects that enhance member experiences. Join us in making a positive impact within the community and be part of a team that values your contributions and wellbeing.

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Contact Details:

People First Bank Recruitment Team

We think you need these skills to ace Member Experience Specialist

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Customer Service
Teamwork