At a Glance
- Tasks: Deliver top-notch customer service and assist members with their banking needs.
- Company: People First Bank, a dynamic and supportive workplace in Toowoomba.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Join a 24/7 contact centre and thrive in a fast-paced environment.
- Why this job: Make a real difference in members' financial journeys while working in a vibrant team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 58500 - 71500 $ per year.
People First Bank in Toowoomba is seeking a full-time Member Experience Officer to deliver high-quality customer service, assisting members with transactional needs and enquiries in a dynamic, 24/7 contact centre.
You will engage in needs-based conversations, educate members on digital and mobile banking tools, and build lasting relationships to help achieve their long-term financial goals while supporting team objectives and growth within the bank.
Member Experience Advisor employer: People First Bank
At People First Bank, we prioritise our employees by fostering a supportive and inclusive work culture that champions personal and professional growth. As a Software Engineer in our Technology & Transformation division, you'll enjoy flexible working arrangements, competitive benefits, and opportunities for career advancement while contributing to meaningful projects that enhance member experiences. Join us in making a positive impact within the community and be part of a team that values your contributions and wellbeing.
