People First Bank is seeking a driven Continuous Improvement professional to lead and embed initiatives that boost customer satisfaction, streamline operations and deliver measurable business benefits. You will manage the priority pipeline via cross-functional collaboration and the Customer First Forum, driving sustainable change across the organisation.
You will apply Lean Six Sigma, DMAIC and value stream mapping techniques, coach teams, and present insights to senior leaders.
Continuous Improvement Lead - Customer Experience employer: People First Bank
At People First Bank, we prioritise our employees by fostering a supportive and inclusive work culture that champions personal and professional growth. As a Software Engineer in our Technology & Transformation division, you'll enjoy flexible working arrangements, competitive benefits, and opportunities for career advancement while contributing to meaningful projects that enhance member experiences. Join us in making a positive impact within the community and be part of a team that values your contributions and wellbeing.
