People First Bank is seeking a Customer Assist Officer to join our team in a hybrid role, based out of Toowoomba or Brisbane head offices. You will support customers facing financial difficulty, negotiate sustainable payment arrangements, and process hardship applications to reach the best outcomes for customers and the bank.
You'll collaborate across teams, interpret legislative requirements, and focus on service quality and continuous improvement while delivering empathetic and clear
Bank Customer Assist & Hardship Solutions Specialist in Brisbane employer: People First Bank
At People First Bank, we prioritise our employees by fostering a supportive and inclusive work culture that champions personal and professional growth. As a Software Engineer in our Technology & Transformation division, you'll enjoy flexible working arrangements, competitive benefits, and opportunities for career advancement while contributing to meaningful projects that enhance member experiences. Join us in making a positive impact within the community and be part of a team that values your contributions and wellbeing.
