People First Bank in Adelaide seeks a Team Leader, Hardship to guide a high-performing Hardship Officers team, delivering customer-first outcomes while ensuring compliance and responsible lending.
Reporting to the Manager, Customer Assist, you will coach, manage performance, handle escalations, and drive continuous improvement in hardship processes. The role offers permanent, full-time, hybrid work from our Adelaide Head Office.
Team Leader, Hardship — Lead Customer Assist & Compliance in Adelaide employer: People First Bank
At People First Bank, we prioritise our employees by fostering a supportive and inclusive work culture that champions personal and professional growth. As a Software Engineer in our Technology & Transformation division, you'll enjoy flexible working arrangements, competitive benefits, and opportunities for career advancement while contributing to meaningful projects that enhance member experiences. Join us in making a positive impact within the community and be part of a team that values your contributions and wellbeing.
