People First Bank is seeking a Manager, Customer Assist to lead a compassionate team at our Adelaide CBD Head Office. This permanent, full-time role focuses on supporting customers in financial difficulty while driving effective collections and hardship outcomes, balancing service with compliance and risk.
You will empower a team, foster empathy and continuous improvement, and partner across the business to deliver exceptional customer outcomes in a dynamic, hybrid work environment.
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Empathy-Driven Collections Manager (Hybrid) in Adelaide employer: People First Bank
At People First Bank, we prioritise our employees by fostering a supportive and inclusive work culture that champions personal and professional growth. As a Software Engineer in our Technology & Transformation division, you'll enjoy flexible working arrangements, competitive benefits, and opportunities for career advancement while contributing to meaningful projects that enhance member experiences. Join us in making a positive impact within the community and be part of a team that values your contributions and wellbeing.
