At a Glance
- Tasks: Optimise rostering and drive data-led workforce decisions in a fast-paced environment.
- Company: Join Flight Centre Travel Group, a certified Great Place To Work®.
- Benefits: Enjoy exclusive discounts, career growth, and access to over 24,500 online courses.
- Other info: Embrace a vibrant culture with opportunities for personal and professional development.
- Why this job: Make a real impact while working with a fun and supportive team.
- Qualifications: Experience in rostering or workforce planning and strong communication skills.
The predicted salary is between 66150 - 80850 $ per year.
Flight Centre Travel Group (FCTG) is looking for a Workforce Planning Specialist to optimise rostering and drive data-led workforce decisions. You will play a key role in driving efficient, compliant, and data‐led rostering across the business. As a Workforce Planning Specialist, you will partner closely with leaders and People Experience teams to create smart workforce solutions that balance operational needs with employee experience. You will champion the rostering system, deliver insights, and ensure compliance, while supporting a fast‐paced, people‐focused environment.
What you will do:
- Develop, coordinate, and maintain employee rosters in line with relevant agreements and legislative requirements.
- Partner with Team Leaders, Area Leaders, Payroll, and People + Culture to support workforce planning needs.
- Facilitate training sessions to ensure leaders understand rostering compliance requirements.
- Analyse workforce data and provide insights to support workforce planning, roster optimisation and business performance.
- Optimise rostering practices to align with business requirements, minimise pay risk and maximise resource utilisation.
- Build strong stakeholder relationships, provide exceptional support and influence outcomes across the business.
- Manage competing priorities effectively while contributing to team objectives and deadlines.
What you will need:
- Experience or exposure to rostering, workforce planning, and/or payroll.
- Experience using rostering systems - Humanforce/TimeTarget experience is highly desirable.
- Strong customer service, communication and stakeholder relationship-building skills.
- Ability to thrive in a fast‐paced environment, managing multiple priorities and deadlines.
- Highly organised, adaptable and able to work autonomously to deliver outcomes.
- Strong attention to detail with a proactive approach to problem‐solving and continuous improvement.
- A positive attitude, team‐first mindset and a good sense of humour.
What you will enjoy:
- Culture: an inclusive company that offers a team culture like no other in the industry.
- Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply.
- Development: Individualised Learning & Development pathway options.
- Access to 'LinkedIn Learning' for ongoing skills development.
- Exclusive Staff Discounts via our employee-only portal.
- Travel Discounts including family and friends.
- Career opportunities in a network of brands and businesses across the globe.
- Corporate Health Discounts on health insurance plans.
- Mental Health support and Employee Assistance Program for staff and family.
- Social events throughout the year.
- Corporate Social Responsibility program supporting nominated charities.
- Sustainability efforts to protect the environment.
Please Note: Applications can only be considered by candidates who are based in Brisbane or willing to relocate and have the right to work in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.
Workforce Planning Specialist in Brisbane employer: People and Culture
People and Culture offers a dynamic and people-focused work environment, emphasizing data-led decision-making in workforce planning. Employees have the opportunity to collaborate closely with leaders and teams, ensuring compliance while optimizing operational needs. The company champions professional development through training and insights, fostering a culture of continuous improvement.
