At a Glance
- Tasks: Be the friendly face of our Melbourne branch, managing customer enquiries and supporting admin tasks.
- Company: Join Penske, a leading name in motorsport and heavy-duty vehicles.
- Benefits: Enjoy flexible work arrangements, onsite parking, and competitive pay.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Make a real impact by creating positive customer experiences every day.
- Qualifications: Previous experience in reception or customer service, strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
Are you a customer-focused administration professional who enjoys variety in your day?
We're looking for a Receptionist to join our Melbourne branch and become the welcoming face of our business.
In this diverse role, you'll support customers, service and parts teams, and branch operations while ensuring day-to-day administration runs smoothly.
About The Role
As the first point of contact for customers and visitors, you'll play a pivotal role in creating a positive customer experience while supporting the efficient operation of the branch.
You'll manage reception duties, provide administrative support, assist with accounts processes, and work closely with service and parts teams to help deliver exceptional customer service.
Key Responsibilities Include
- Manage front counter enquiries and incoming calls in a professional and friendly manner
- Provide general administration support including filing, document management, data entry and correspondence
- Process purchase orders and support supplier transactions
- Assist with timesheet and job administration processes
- Handle account enquiries and help maintain strong customer relationships
- Support parts, service and sales operations with administrative tasks
- Assist with stocktake activities and inventory administration
- Process accounts payable invoices, banking and petty cash transactions
- Prepare and distribute branch reports as required
- Contribute to a safe, organised and professional workplace environment
About You
- Previous experience in a receptionist, administration or customer service role
- Strong communication and interpersonal skills
- High attention to detail and organisational capability
- Proficiency with Microsoft Office including Outlook, Word and Excel
- Ability to work autonomously and manage competing priorities
- A proactive attitude and willingness to support multiple teams
- Strong customer service focus and commitment to delivering quality outcomes
Why choose Team Penske?
Benefits
- Flexible work arrangements that work for the individual and the business
- Onsite parking
- Accredited Training & Development Programs
- Commitment to providing the highest levels of safety, technical and leadership training
- Competitive Remuneration
- Reward and Recognition Programs
- Employee Referral Program - generous employee referral fees.
- Employee Assistance Program.
- Family Friendly Benefits including Paid Parental Leave
- Penske Perks: save $1000's with access to discounts from your favourite retailers
- About Penske In Australia & New Zealand
Iconic in motorsport and in business, the Penske brand is proudly represented in Australia and New Zealand through businesses, including Penske Australia & New Zealand, Penske Truck Leasing, Penske Automotive Australia.
Penske Australia & New Zealand is a leading supplier of the world’s finest heavy-duty trucks, diesel engines, gas engines, and power systems.
We proudly distributes the Western Star Trucks, MAN Truck & Bus, Dennis Eagle, mtu, Bergen Engines, Detroit, Allison Transmission, and Sauer Compressors brands.
And we operate across the most dynamic markets, including commercial vehicles, mining, energy solutions, defence, rail, marine, construction and industrial, oil and gas, and agriculture.
And through Penske Truck Leasing, we offer convenient and professional truck rental and leasing services.
We value and embrace diversity, equity, and inclusion in everything we do.
If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria.
We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, veterans, with disability, and those who are culturally and linguistically diverse.
Require reasonable adjustments to the recruitment process?
Please let us know.
Penske Australia and Penske New Zealand are 100% subsidiaries of Penske Automotive Group, a Fortune 500 company that is listed on the New York Stock Exchange.
Penske Truck Leasing forms part of Penske Transportation Solutions.
Both Penske Automotive Group and Penske Transportation Solutions form part of the global Penske Corporation.
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Receptionist employer: Penske Australia & New Zealand
At Penske, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Sydney that fosters professional growth and development. Our commitment to employee well-being is reflected in our flexible work arrangements, comprehensive training programs, and family-friendly benefits, ensuring that our team members thrive both personally and professionally. Join us to be part of a diverse and inclusive culture where your contributions are valued and rewarded, making a meaningful impact in the heavy vehicle industry.
Contact Details:
Penske Australia & New Zealand Recruitment Team
