Warranty & Customer Care Coordinator in Melbourne

Warranty & Customer Care Coordinator in Melbourne

Melbourne Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage warranty claims and coordinate with trades for timely resolutions.
  • Company: Pembrook Homes, a leading residential development company in Melbourne.
  • Benefits: Monday to Friday hours, supportive team environment, and career growth opportunities.
  • Other info: Opportunity to make a real difference in clients' home experiences.
  • Why this job: Join a dynamic team focused on exceptional customer service in the housing industry.
  • Qualifications: Experience in customer care and strong communication skills required.

The predicted salary is between 62100 - 75900 $ per year.

Pembrook Homes Pty. in Melbourne is seeking an experienced Customer Care & Warranty Coordinator for a multi-unit development.

You will manage warranty claims from clients, coordinate with maintenance trades, and ensure timely resolution, reporting to the Maintenance and Quality Assurance Manager.

Hours are Monday to Friday, 8:45am–5:00pm, with a focus on delivering exceptional service and clear communication with clients, real-estate agents and insurers.

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Warranty & Customer Care Coordinator in Melbourne employer: Pembrook Homes Pty.

Pembrook is an exceptional employer, offering a supportive team environment and a strong commitment to job security for its employees. With a focus on professional development and a competitive salary package, including a fully maintained company vehicle, Pembrook fosters a culture of innovation and collaboration, making it an ideal place for experienced Site Supervisors to thrive in their careers while contributing to meaningful multi-unit developments across Melbourne.

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Contact Details:

Pembrook Homes Pty. Recruitment Team

We think you need these skills to ace Warranty & Customer Care Coordinator in Melbourne

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Organisational Skills
Customer Service
Adaptability