At a Glance
- Tasks: Assist customers, process orders, and support our florists in a creative environment.
- Company: Join Pearsons Florist, a family-owned business with over 50 years of experience.
- Benefits: Full-time, permanent roles with a supportive team and hands-on experience.
- Other info: Enjoy a dynamic role with opportunities for growth in the floristry industry.
- Why this job: Be part of a vibrant team delivering beautiful flowers and exceptional customer experiences.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 22950 - 28050 $ per year.
Customer Service & Warehouse Assistant – Floristry
Love customer service, enjoy working with your hands and want to be part of a creative industry? Join the team at Pearsons Florist!
We are a third generation, family owned and operated florist.
We have a retail store, Design Centre, and a School of Floristry.
Established in 1969, we have over 50 years of experience within the floristry industry.
Love customer service, enjoy working with your hands and want to be part of a creative industry? Join the team at Pearsons Florist!
We are a third generation, family owned and operated florist.
We have a retail store, Design Centre, and a School of Floristry.
Established in 1969, we have over 50 years of experience within the floristry industry.
About the Role
We're looking for two reliable and enthusiastic team members to join our Stanmore team in a varied role combining customer service, order processing, warehouse support and junior floristry duties.
This is a hands-on position for someone who enjoys variety, takes pride in their work and is happy to get involved wherever needed to help our business run smoothly. The roles are full time, permanent roles, starting either 7am or 8am. We operate Monday - Saturday. You would alternate the weekend.
Key duties include
- Process website, phone and email orders and answer queries.
- Troubleshoot order issues with our drivers, customers, and florists.
- Manage our corporate customers by delivering exceptional service.
- Quote on special orders, corporate events and other extraordinary products.
- Build and develop strong relationships with our customers.
- Assist and support our florists where required.
- Help coordinate the movement of orders between our warehouse and floristry teams.
About You
The successful Customer Service Representative will have
- Strong attention to detail.
- Positive, flexible approach to your work.
- Strong communication and organisational skills.
- Proven experience in delighting customers and clients.
- Exceptional phone manner.
- The ability to undertake physical work, including lifting and moving stock.
If you're organised, energetic and enjoy being part of a team that takes pride in delivering beautiful flowers and exceptional customer experiences, we'd love to hear from you.
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Customer Service & Warehouse Assistant in Sydney employer: Pearsons Florist
Pearsons Florist is an exceptional employer, offering a vibrant and creative work environment in our Stanmore Design Studio. With a focus on employee growth through ongoing training and development, we provide above-market remuneration and the opportunity to work with premium, market-fresh flowers. Join our supportive team and take pride in creating beautiful floristry while enjoying the benefits of being part of a third-generation, family-owned business established in 1969.
