At a Glance
- Tasks: Assist customers with orders and provide exceptional service in a creative floristry environment.
- Company: Join Pearsons Florist, a family-owned business with over 50 years of experience.
- Benefits: Enjoy a full-time role with a supportive team and a beautiful workspace.
- Other info: Work Monday to Friday, 8am - 4pm, with opportunities to grow in the floristry industry.
- Why this job: Combine your passion for customer service and floristry in a vibrant setting.
- Qualifications: Strong communication skills and a positive attitude towards customer satisfaction.
The predicted salary is between 36000 - 44000 $ per year.
Do you want to work in a beautiful, creative environment, combining your love of customer service, administration and floristry? Join the team at Pearsons Florist! We are a third generation, family owned and operated florist. We have a retail store, Design Centre, and a School of Floristry. Established in 1969, we have over 50 years of experience within the floristry industry.
About the Role:
We are looking for a Customer Service Representative to work with our team of florists based in Stanmore (inner west). This is a full time, permanent role, Monday to Friday, 8am - 4pm.
Key duties include:
- Process website, phone and email orders and answer queries.
- Troubleshoot order issues with our drivers, customers, and florists.
- Manage our corporate customers by delivering exceptional service.
- Quote on special orders, corporate events and other extraordinary products.
- Build and develop strong relationships with our customers.
- Support our team of florists.
About You:
The successful Customer Service Representative will have:
- Strong attention to detail.
- Positive, flexible approach to your work.
- Strong communication and organisational skills.
- Proven experience in delighting customers and clients.
- Exceptional phone manner.
This is a fantastic opportunity to work in a beautiful environment, combining your love of customer service and floristry.
Customer Service Representative in Sydney employer: Pearsons Florist
Pearsons Florist is an exceptional employer, offering a vibrant and creative work environment in our Stanmore Design Studio. With a focus on employee growth through ongoing training and development, we provide above-market remuneration and the opportunity to work with premium, market-fresh flowers. Join our supportive team and take pride in creating beautiful floristry while enjoying the benefits of being part of a third-generation, family-owned business established in 1969.
