At a Glance
- Tasks: Provide exceptional customer service and ensure a secure exam environment.
- Company: Join Pearson VUE, the global leader in high-stakes exams.
- Benefits: Earn $38.89 per hour with flexible shifts and casual work.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference by helping candidates achieve their certifications.
- Qualifications: High school diploma and customer service experience preferred.
The predicted salary is between 38.89 - 38.89 $ per hour.
Pearson VUE (www.pearsonvue.com) is the global leader in delivering high stake exams to professionals and industries through their worldwide network of test centers and partnerships. Pearson VUE empowers millions of people to get their certifications and licenses in almost every industry to make progress in their lives and advance their careers. It also helps prepare testing candidates with courseware, scenario-based labs, practice tests, and more.
We are now hiring for a Casual Test Administrator to join our team at Level 6, 55 Grenfell Street, Adelaide 5000 SA. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts across Weekday (Monday to Friday) and Weekend (Saturday and Sunday). Our operating hours are between 7am and 11pm. We offer an attractive pay rate of $38.89 per hour. Candidates must be flexible to work a range of shifts in the morning and evening. This is strictly a Casual position and will remain as such.
As a Test Administrator you’ll be responsible for:
- Providing exceptional customer service and a secure exam delivery environment.
- Complying with all testing procedures and strictly adhering to company policies.
- Checking and verifying candidates’ identification against test registration; helping them to set up for the test.
- Explaining the exam procedures and proctoring/invigilating candidates while testing.
- Troubleshooting with internal departments to fix any technical issues.
- Escalating any policy breaches immediately to relevant business personnel.
- Completing light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
- Scheduling other ad hoc duties as directed.
To be successful in the position you’ll have:
- A High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly desirable.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Must be able to sit for long periods of time and be able to bend and lift up to 20 lbs independently.
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
Core Competencies:
- Detail Oriented
- Communication Skills
- Problem Solving
- Customer Focus
- Ethics and Value
At Pearson, our purpose is simple: to help people realise the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.
Test Administrator – Adelaide employer: Pearson
Pearson VUE is an exceptional employer that fosters a supportive and dynamic work environment in Melbourne, where employees can thrive in their careers. With a strong emphasis on professional development, team collaboration, and a commitment to quality and security in testing operations, Pearson VUE empowers its staff to make meaningful contributions while enjoying a culture that values ethics and continuous improvement.
