Location: South Melbourne, VIC
Salary: 100,000 - 130,000 Super
Working Arrangement: Hybrid (WFH Mondays)
Hours: 11:00am - 7:00pm
About the Role
We're seeking a Senior Product Analyst to join a growing international business and play a key role in driving product performance through data-driven insights.
Working closely with Operations and Campaign teams, you'll be responsible for monitoring business-critical KPIs, identifying trends and anomalies, and providing actionable recommendations that improve customer engagement, retention, conversion and revenue performance.
Key Responsibilities
- Build and maintain KPI dashboards, alerts and reporting frameworks
- Monitor conversion, retention, user activity, ARPU, payments and campaign performance
- Conduct root-cause analysis on business and product performance issues
- Perform funnel, cohort and customer behaviour analysis
- Deliver weekly, monthly and ad-hoc reporting and insights
- Develop analytical models including LTV, conversion path and churn analysis
- Partner with stakeholders to turn data into actionable recommendations
- Maintain reporting standards and metric definitions across the business
- Leverage AI tools to improve analysis and documentation processes
Requirements
- 3-5 years' experience in Product Analytics, Growth Analytics or Data Analytics
- Strong SQL skills
- Advanced Excel and Power BI capability
- Experience with Mixpanel, Amplitude, GA4 or similar analytics platforms
- Strong understanding of retention, conversion, cohort and funnel analysis
- Excellent stakeholder management and communication skills
- Fluent Mandarin speaking and writing skills
- Australian PR or Citizenship with unrestricted working rights
Desirable
- Experience within betting, gaming, fintech, marketplaces or consumer-facing digital products
- Python or R experience
- Experience supporting campaign teams and growth initiatives
- Familiarity with experimentation and A/B testing
What's on Offer
- Hybrid working arrangement
- High level of ownership and visibility across business performance
- Opportunity to influence product, campaign and commercial decision-making
- Fast-paced international environment
- Clear pathway into senior product and growth analytics responsibilities
Ideal backgrounds: Product Analyst, Growth Analyst, Product Data Analyst, Customer Analytics Analyst, Digital Analyst or highly analytical Data Analysts from consumer-facing businesses.
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Senior Product Analyst in Melbourne employer: Pearson Carter
At Pearson Carter, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Cloud Engineers enjoy a supportive environment with ample opportunities for professional growth, competitive benefits, and the chance to work on cutting-edge projects in a dynamic multi-cloud landscape. Located in a vibrant area, our team thrives on creativity and teamwork, making every day rewarding and meaningful.
