At a Glance
- Tasks: Deliver top-notch IT support and troubleshoot tech issues on-site.
- Company: Join a leading IT service provider in the mining sector.
- Benefits: Earn $60–80 per hour plus super, with great camp facilities.
- Other info: Enjoy excellent career growth opportunities and a varied tech environment.
- Why this job: Make a real impact in a dynamic remote environment while gaining valuable experience.
- Qualifications: Previous FIFO experience and strong IT support skills required.
The predicted salary is between 60 - 80 $ per hour.
Pearson Carter is recruiting for an IT service provider supporting a major Western Australian mining operation. You’ll take on varied site support work across enterprise infrastructure, with excellent camp facilities, food and accommodation during your FIFO assignment.
Responsibilities:
- Deliver Level 2/3 IT support to keep site users and operational teams working effectively.
- Troubleshoot desktops, laptops, hardware and end-user applications.
- Resolve networking, communications and wireless connectivity issues across the site.
- Support servers and infrastructure, working with technologies including Cisco, Dell, Cisco UCS and Pure Storage.
- Work independently on site, coordinating with wider technical teams and escalating complex issues when required.
Experience:
Essential:
- Previous FIFO experience.
- Strong Level 2/3 IT support experience, with broad knowledge of desktop support, networking, communications, servers and infrastructure.
- Clear communication and a practical, customer-focused approach to troubleshooting.
- Confidence working independently in a remote environment and in hot, challenging site conditions.
Advantageous:
- Experience supporting mining operations or other remote sites.
- Exposure to Cisco networking, Dell hardware, Cisco UCS, Pure Storage and enterprise wireless environments.
- Operational Technology (OT) experience.
Salary: 60–80 per hour Super, depending on experience. You’ll join on an initial three-month contract, with potential to extend based on performance. The assignment offers excellent camp facilities, food and accommodation, alongside exposure to a varied enterprise technology environment.
Location: FIFO to a mining site in Western Australia. You’ll provide hands-on support in a remote operational environment where reliable infrastructure and responsive IT service make a direct difference to daily work.
IT Support employer: Pearson Carter Limited
Pearson Carter is an exceptional employer, offering a dynamic work environment for IT Support professionals in the mining sector of Western Australia. With competitive pay rates and comprehensive camp facilities, including food and accommodation, employees enjoy a supportive culture that prioritises safety and well-being while providing opportunities for professional growth in a challenging yet rewarding remote setting.
