19th October, 2026
Looking for a role where you can combine workshop experience with customer service, administration and coordination?
Our client is a well-established WA business specialising in heavy equipment sales, service and aftermarket support. Due to continued growth, they're seeking a Workshop Service Coordinator to play a key role in managing service jobs from quotation through to completion, ensuring customers receive a seamless and professional experience.
What's involved?
- Preparing quotes, job costings and invoices
- Scheduling workshop repairs, servicing and inspections
- Liaising with customers regarding service updates
- Assisting with work orders, purchase orders and documentation
- Coordinating suppliers and outsourced services
- Maintaining accurate records through NetSuite and other systems
- Supporting workshop operations and customer service outcomes
About You:
- Previous workshop, service coordination or maintenance administration experience
- Strong organisational and the ability to communicate effectively with both customers and tradespeople.
- Sharp attention to detail and problem-solving skills
- Ability to manage multiple tasks and changing priorities.
- Experience with quoting, invoicing or job costing
- Mechanical, automotive, transport, hydraulic or heavy equipment exposure highly regarded
- Confident using Microsoft Office and business systems
- Full Australian working rights.
What's On Offer?
- $80,000 - $100,000 + Super (depending on experience)
- Stable full-time permanent position
- Supportive and growing team
- Work alongside experienced technicians and service professionals.
- Mix of workshop, customer service and administration duties
- Kewdale location
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Workshop Service Coordinator employer: Pearl Recruitment Group
At Pearl Recruitment, we pride ourselves on being an excellent employer by offering competitive pay rates and a supportive work culture that values safety and teamwork. Our employees benefit from opportunities for professional growth and development, particularly in the dynamic environment of the Cockburn Power Station, where you can gain valuable experience in shutdown projects while working alongside skilled professionals.