At a Glance
- Tasks: Provide top-notch customer service and support sales at PCYC Deception Bay.
- Company: Join a vibrant not-for-profit organisation dedicated to community growth.
- Benefits: Enjoy tax-free salary packaging, free gym membership, and discounts on services.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a positive impact in your community while developing your career.
- Qualifications: Customer service experience and basic Microsoft Office skills required.
The predicted salary is between 37.41 - 37.41 $ per hour.
We are currently seeking a motivated Membership and Sales Officer to enhance and support PCYC Deception Bay operations by ensuring all members and customers receive the highest level of customer service. If you are passionate about delivering excellence in customer service, then we need you!
What we can offer:
- Generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free.
- Free PCYC gym membership.
- 15% discount on PCYC services such as Fun Squad, Gymnastics and Little n Active.
- Volunteer day every year.
- Access to our Employee Assistance Program (EAP).
- Access to our online learning management system and facilitated programs, such as our Leadership Development Program.
- Access to our corporate health plan with HCF, offering very competitive and comprehensive health insurance products.
Your New Role:
You will be at the forefront responding to club enquiries, providing advice and information as well as partaking in up-selling and cross-selling of PCYC products and services. You will also prepare point of sale devices including cash registers and electronic swipe devices in addition to some office administration.
We’re committed to fostering a supportive, respectful, and positive atmosphere where everyone is welcome. Every interaction with our members is designed to contribute to their sense of belonging and growth. By joining us, you’ll play a crucial role in directly influencing positive change in your community.
About You:
- Minimum 12 months experience working in a customer service or sales role.
- Intermediate skills in the Microsoft Office Suite (Word, Excel, Outlook).
- Current First Aid and CPR certificates (or ability to obtain).
- Qualification in Fitness, Sport and Recreation or similar or interest in developing in this area (nice to have but not required).
Our Commitment to Safeguarding:
PCYC Queensland is committed to creating safe, inclusive environments where children and young people are protected, respected and supported to thrive. Safeguarding is a shared responsibility across our teams, supported by our long-standing partnership with the Queensland Police Service (QPS).
Please note: Working With Children Check (Blue Card) No Card, No Start and Restricted Person legislation applies. All PCYC employees are required to complete a National Police Check upon commencement. PCYC is committed to building and supporting a diverse and inclusive workforce. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds, identities, and lived experiences.
Membership and Sales Officer in Deception Bay employer: PCYC Queensland
PCYC Capricorn Coast in Yeppoon is an exceptional employer that prioritises the development of young leaders through engaging and safety-driven adventure programs. With a strong focus on community, our supportive work culture fosters personal growth and offers opportunities for professional development, ensuring that every team member feels valued and empowered. Join us in making a meaningful impact while enjoying the beautiful coastal environment of Yeppoon.
