Professional Building Group is a leading insurance building company specialising in providing exceptional service and high-quality repairs. With a strong focus on innovation, customer satisfaction, and professional growth, we are committed to excellence in everything we do.
Job Description:
We are seeking an experienced Express Repair Supervisor to join our team, based in Warragul, VIC. In this role, you will be responsible for managing insurance repairs valued up to $30,000, overseeing each job from authorisation through to completion. You will coordinate sub-contractors, liaise with the customer and clients, and ensure repairs are delivered efficiently, on time, and to the highest quality standards.
This is a fast-paced position suited to someone who thrives on organisation, clear communication, and delivering outstanding customer outcomes.
Key Responsibilities:
- Coordinate sub-contractors to ensure timely and quality completion of repairs.
- Liaise with customers, insurance companies, sub-contractors, and other stakeholders to gather and provide necessary information.
- Maintain accurate and up-to-date records and documentation.
- Operate autonomously, taking ownership of multiple jobs from start to finish.
- Prepare reports and documentation as required.
Qualifications and Skills:
- Previous experience in a similar role within the insurance or building industry is essential.
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in MS Office Suite and experience with job management systems is a plus (Prime EcoSystem is a preference).
- Attention to detail and a high level of accuracy.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- The chance to be part of a reputable company with a strong commitment to quality and customer satisfaction.
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