At a Glance
- Tasks: Manage records and correspondence while ensuring compliance with legislation and procedures.
- Company: Join a supportive local government team focused on quality service delivery.
- Benefits: Gain valuable experience in records management and customer service.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Make a difference by maintaining accurate records and supporting your community.
- Qualifications: Experience in records management or administration with strong attention to detail.
Are you detail-oriented, organised and passionate about maintaining accurate records? We’re seeking a Records Officer to support records management operations within a local government environment. This is a great opportunity for someone with records management or administrative experience who enjoys working with information, maintaining confidentiality and delivering quality customer service.
About the Role
You’ll play an important role in ensuring records and correspondence are processed accurately, professionally and in line with relevant legislation, policies and procedures. Key responsibilities include:
- Process and manage incoming and outgoing correspondence and records.
- Ensure compliance with records management legislation, retention schedules and established procedures.
- Monitor requests, manage follow-ups and ensure deadlines are met.
- Maintain accurate information while handling confidential and sensitive records.
- Build strong working relationships with internal stakeholders and provide responsive customer service.
About You
You’re organised, proactive and comfortable managing high volumes of work without compromising accuracy. You understand the importance of confidentiality and enjoy working collaboratively in a busy team environment. To be successful, you’ll bring:
- Experience in records management or a related administrative role.
- Strong attention to detail and the ability to interpret information accurately.
- Excellent organisational and time management skills.
- Well-developed communication and stakeholder engagement skills.
- A professional, customer-focused approach and a commitment to confidentiality.
Why Apply?
Join a collaborative team where your skills will contribute to efficient information management and quality service delivery within local government. Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability.
Records Officer in Brisbane employer: PaxusBB
PaxusBB offers a dynamic work environment where employees can thrive in roles that support local government operations. The company values detail-oriented individuals who are passionate about maintaining accurate records and providing quality customer service. With opportunities for professional growth and collaboration across various teams, PaxusBB fosters a culture of teamwork and responsiveness.
