Location: Sydney – Fully onsite, 5 days per week
Contract role until January 2030
Junior Desktop Engineer – TechBar Support
Location: Sydney – Fully onsite, 5 days per week
Contract role until January 2030
Role Overview
We are seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Sydney. You will troubleshoot device and application issues, assist with day-to-day technical queries, and help ensure a smooth workplace technology experience.
This is a fully onsite role requiring attendance at the central office five days per week.
Key Responsibilities
- Provide face-to-face TechBar and desktop support to end users.
- Troubleshoot hardware, software, device and application issues.
- Assist users with technical queries and workplace technology problems.
- Escalate complex issues to the appropriate technical teams.
- Deliver a positive and customer-focused support experience.
Required Skills and Experience
- Basic desktop support and troubleshooting knowledge.
- Good understanding of Windows devices and common business applications.
- Strong customer service and communication skills.
- Ability to manage multiple support requests in a fast-paced environment.
- Willingness to learn new technologies and develop technical skills.
Desirable Experience
- Exposure to endpoint management tools such as Microsoft Intune, JAMF or SCCM.
- Awareness of endpoint security tools and practices.
- Previous experience in TechBar, walk-up or service desk support.
Soft Skills
- Customer-focused approach with strong interpersonal skills.
- Clear communication and problem-solving abilities.
- Adaptability and willingness to learn.
- Ability to work collaboratively in a fast-paced environment.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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Junior Desktop Engineer – Techbar Support employer: Paxus
Paxus is an exceptional employer, offering a dynamic work environment within the Queensland Government that prioritises cyber security governance and risk management. With a strong commitment to employee growth, we provide opportunities for professional development through hands-on experience in a collaborative setting, while fostering a culture of diversity and inclusion. Our focus on meaningful work and community engagement makes Paxus a rewarding place to advance your career in cyber security.
