Paxus is seeking a Service Desk Analyst in Adelaide to provide first-level IT support to end users. You will be the primary contact for incidents and service requests, ensuring timely resolution and a strong customer experience.
The role covers Windows 365, Outlook, Teams, AD/Entra ID, and remote support tools, with a focus on SLAs, knowledge base maintenance, and ITIL practices within a collaborative team environment.
Service Desk Analyst - First-Line IT Support (Contract) in Adelaide employer: Paxus
Paxus is an exceptional employer, offering a dynamic work environment within the Queensland Government that prioritises cyber security governance and risk management. With a strong commitment to employee growth, we provide opportunities for professional development through hands-on experience in a collaborative setting, while fostering a culture of diversity and inclusion. Our focus on meaningful work and community engagement makes Paxus a rewarding place to advance your career in cyber security.
