Exciting Opportunity for Customer Engagement Specialist in Melbourne
Are you passionate about building strong client relationships and driving impactful engagement strategies within the Financial Services Industry?
We are seeking a dynamic Customer Engagement Specialist to join our client's team on a 12-month contract with the potential for extension.
You will play a key role in shaping meaningful connections with clients, colleagues, and industry partners while supporting innovative initiatives across banking and insurance sectors.
What You Will Do:
- Collaborate with sales teams to develop and implement strategic engagement plans for key accounts within the Financial Services Industry.
- Organise and manage impactful industry events, client roundtables, and networking activities, ensuring smooth logistics and stakeholder coordination.
- Work closely with marketing and subject matter experts to craft compelling messaging and targeted campaigns tailored to the Financial Services Market.
- Lead internal communication activities such as town halls, newsletters, and social media to foster a connected and informed team.
- Prepare executive-level presentations and client engagement materials that effectively communicate value propositions and support sales efforts.
- Provide sales enablement tools and reusable assets to enhance client conversations and drive deal progression.
Required Skills:
- Experience in customer engagement, marketing, event management or a similar role within Financial Services, especially banking or insurance.
- Proven ability to manage multiple projects in a fast-paced, stakeholder-intensive environment.
- Strong project management, communication and stakeholder engagement skills.
- Ability to create engaging content and campaigns across multiple channels.
- Knowledge of industry-specific client engagement tools and CRM systems.
- Proficiency in digital platforms and social media management.
- Demonstrated success in organising large scale events or industry forums.
- Strong experience in customer engagement or marketing roles within Financial Services.
Other Requirements:
- Based in Melbourne with the ability to attend meetings and events as required.
- Willingness to travel occasionally for client or industry events.
- Competence with Microsoft Office Suite and social media platforms.
Customer Engagement Specialist in Melbourne employer: Paxus - Technology + Digital Talent
Paxus is an exceptional employer that values innovation and collaboration, providing a dynamic work environment in the heart of Sydney. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Our hybrid work model promotes a healthy work-life balance, making Paxus a rewarding place to build a meaningful career in technology.
Contact Details:
Paxus - Technology + Digital Talent Recruitment Team
