Paxus - Technology + Digital Talent is seeking a Service Desk Analyst for a 3-6 month contract to provide first-level IT support to end users. You will handle incidents via phone, email, and ticketing systems, ensure SLAs are met, and assist with account administration and remote support.
Ideal candidates have Level 1 Service Desk experience, strong knowledge of Windows, Microsoft 365, Outlook, Teams, and Active Directory, plus ITSM tooling experience.
First-Line IT Support Specialist (Contract) employer: Paxus - Technology + Digital Talent
Paxus is an exceptional employer that values innovation and collaboration, providing a dynamic work environment in the heart of Sydney. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Our hybrid work model promotes a healthy work-life balance, making Paxus a rewarding place to build a meaningful career in technology.
Contact Details:
Paxus - Technology + Digital Talent Recruitment Team
