At a Glance
- Tasks: Lead a dynamic workshop team, driving performance and ensuring exceptional customer service.
- Company: Join Patterson Cheney, a top family-owned automotive group with a stellar reputation.
- Benefits: Enjoy competitive pay, uncapped commissions, and ongoing training opportunities.
- Other info: Be part of an award-winning team with great career growth potential.
- Why this job: Make a real impact in a supportive environment while shaping team culture and success.
- Qualifications: Experience in heavy vehicle workshops and strong leadership skills are essential.
The predicted salary is between 75600 - 92400 $ per year.
- Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield
- Job Type: Permanent - Full Time
- Job Category: Workshop Controller
Westar Trucks Campbellfield is part of Patterson Cheney Cars and Trucks, one of Australia's largest family-owned automotive and truck dealer groups.
Representing leading commercial vehicle brands including Isuzu Trucks, IVECO, MAN and Western Star, we have built a reputation for exceptional customer service, strong leadership, and developing great people.
We're looking for an experienced Heavy Vehicle Workshop Controller, Foreman, or proven workshop leader who thrives on driving performance, developing teams, and delivering exceptional customer outcomes.
This is a rare opportunity to step into a senior leadership role with a direct impact on workshop success and team culture.
- Why You'll Love This Opportunity
- Competitive salary package with uncapped commission potential
- Lead a large, established workshop operation with four Foremen and 30+ technicians and apprentices
- Join an award-winning employer with lower-than-industry staff turnover
- Be a key member of the dealership leadership team
- Shape workshop performance, culture, and team success
- Ongoing factory training and professional development opportunities
- Modern workshop with industry-leading tooling and equipment
- Monthly food trucks, onsite parking, and a genuinely supportive team environment
- Bunnings Power Pass with exclusive trade discounts and savings
- Employee discounts on vehicles, servicing, and parts
- Long-term career growth within a privately owned organisation that promotes from within
- Join a business that genuinely invests in its people and celebrates success
Job Description
About the Role
Reporting to a highly experienced, supportive Service Manager, you'll oversee the daily operations.
Working closely with four Foremen, you'll drive productivity, profitability, quality, and customer satisfaction while fostering a positive and high-performing workplace culture.
Key Responsibilities
- Lead and support our Workshop Foremen across daily operations
- Coordinate workshop workflow and allocate repair orders effectively
- Monitor productivity, efficiency, and workshop profitability
- Ensure repairs are completed safely, accurately, and on time
- Coach, mentor, and develop Foremen, technicians, and apprentices
- Work closely with Service Advisors and the Service Manager to deliver exceptional customer service
- Maintain workshop standards, compliance requirements, and safety expectations
- Drive continuous improvement and foster a positive, engaged team culture
- Desired Skills and Experience
About You
You are a confident leader who enjoys building great teams and achieving results.
To be successful, you'll bring:
- Experience as a Heavy Vehicle Workshop Controller, Foreman, or Senior Technician
- Heavy Vehicle Trade Qualification
- Strong leadership experience managing and motivating teams
- A passion for mentoring, coaching, and developing others
- Excellent planning, organisational, and communication skills
- A commitment to safety, quality workmanship, and customer service
- A current Australian driver's licence (HR licence advantageous)
- Dealership experience will be highly regarded
Successful applicants must complete a National Police Check and have full Australian working rights.
About Patterson Cheney Cars and Trucks
For more than 100 years, Patterson Cheney has been a trusted name in the automotive industry.
Our success is built on strong family values, quality leadership, and a commitment to creating rewarding careers for our people.
We're proud of our reputation as an employer of choice, reflected in our strong workplace culture, long-tenured employees, and recognition as VACC Automotive Employer of the Year 2023-2025.
Patterson Cheney is an equal opportunity employer and encourages applications from people of all backgrounds, experiences, and communities.
Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield in Williamstown employer: Patterson Cheney cars and trucks
Patterson Cheney Cars & Trucks is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth. As a Field Parts Sales Representative, you will enjoy the autonomy to manage your territory across Victoria while receiving strong leadership support, ensuring you can thrive in building long-term partnerships with customers. With a focus on genuine parts and a commitment to excellence, this role provides a rewarding environment for those looking to make a meaningful impact in the automotive industry.
Contact Details:
Patterson Cheney cars and trucks Recruitment Team
