At a Glance
- Tasks: Be the friendly face of Mercedes-Benz, managing enquiries and creating memorable first impressions.
- Company: Join a prestigious dealership recognised for excellence in customer service.
- Benefits: Enjoy competitive salary, commissions, training, and employee discounts.
- Other info: Work in a modern environment with great career growth opportunities.
- Why this job: Shape luxury experiences and thrive in a supportive, high-performing team.
- Qualifications: Experience in reception roles with strong communication and organisational skills.
The predicted salary is between 47250 - 57750 $ per year.
Patterson Cheney Cars and Trucks – Mulgrave VIC
Mercedes-Benz Waverley is proud to be part of a Mercedes-Benz dealer group that earned Mercedes-Benz Circle of Excellence Metro Dealer of the Year for 2020, 2021, 2022, 2023, 2024, and 2025, reflecting our commitment to excellence in customer service and dealership performance.
As we continue to grow, we are seeking a professional, friendly, and highly organised Dealership Receptionist to join our team.
- What’s on Offer
- Competitive salary plus commissions (based on experience)
- Monday to Friday, full-time role
- Modern facilities and supportive team environment
- Ongoing training and development
- Access to employee group discounts across vehicles, servicing, and parts
- Job security within a strong, privately owned automotive group
- Employee Assistance Program
- A supportive, high-performing team culture
About the role
At Mercedes-Benz Waverley, luxury, professionalism, and exceptional customer experiences are at the heart of everything we do.
As the first point of contact for our guests, you will play a key role in shaping memorable first impressions and representing one of the world's most prestigious automotive brands.
Key responsibilities
- Act as the lead point of contact for all visitors and incoming enquiries
- Deliver a premium first impression, both in person and over the phone
- Oversee the day-to-day flow and presentation of reception
- Coordinate and maintain customer records and databases
- Liaise professionally with customers, suppliers, and couriers
- Manage stationery, supplies, and front-of-house organisation
- Maintain immaculate presentation across reception and guest lounge areas
- Handle incoming/outgoing mail and dealership communications
- Provide proactive support to administration and management teams
- Identify opportunities to improve the overall customer experience
About you
- You are a confident and polished professional who thrives in a fast-paced, customer-focused environment and takes pride in owning your space.
- Proven experience in a reception or front-of-house role (dealership experience highly regarded)
- Strong ability to take initiative and manage priorities independently
- Exceptional communication and interpersonal skills
- High level of professionalism and personal presentation
- Strong attention to detail and organisational skills
- Comfortable working in a high-volume environment
- A proactive, solutions-oriented mindset
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Dealership Receptionist employer: Patterson Cheney cars and trucks
Patterson Cheney Cars & Trucks is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth. As a Field Parts Sales Representative, you will enjoy the autonomy to manage your territory across Victoria while receiving strong leadership support, ensuring you can thrive in building long-term partnerships with customers. With a focus on genuine parts and a commitment to excellence, this role provides a rewarding environment for those looking to make a meaningful impact in the automotive industry.
Contact Details:
Patterson Cheney cars and trucks Recruitment Team
