Client Service Officer - Financial Services in Sydney

Client Service Officer - Financial Services in Sydney

Sydney Full-Time On-site
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  • Manly Location
  • $85K-$95K + Super
  • Growing Business / Great Team

Are you an experienced Client Services or Administration professional looking for your next opportunity within financial services?

A growing boutique financial services firm based in Manly is looking for a highly organised and detail-oriented Client Service Officer to join its close-knit team.

This is an excellent opportunity for someone with experience in financial services, wealth management, banking, superannuation or investment administration who enjoys working with clients, supporting a team and keeping things running smoothly.

The Role Working closely with the advisers and broader team, you'll manage a range of client administration and service activities, including:

  • Processing client transactions, account openings, contributions, withdrawals, rollovers and investment switches.
  • Preparing client applications and managing identification and KYC/AML requirements.
  • Maintaining accurate client records and processing client information updates.
  • Managing fee consent forms and ongoing fee arrangement renewals.
  • Preparing client review documentation, meeting packs and adviser follow-up actions.
  • Liaising with clients, platforms, super funds and product providers to resolve queries.
  • Monitoring outstanding requirements and ensuring requests are completed promptly.
  • Responding to client enquiries via phone and email.
  • Providing general office and administrative support.

About You You'll ideally bring:

  • Previous experience in client services or administration within financial services, banking, superannuation, wealth management or a related environment.
  • Experience with financial products, investment administration or account processing.
  • Exposure to platforms such as Netwealth, HUB24 or other investment platforms will be highly regarded.
  • A sound understanding of superannuation, pension or investment account administration will be advantageous.
  • Strong attention to detail and organisational skills.
  • Excellent written and verbal communication skills.
  • The ability to manage competing priorities and work to deadlines.
  • A professional, friendly and client-focused approach.

Experience with Fin365 will be advantageous but is not essential.

What's on Offer?

  • $85K-$95K + Super, depending on experience.
  • Full-time, permanent opportunity.
  • Boutique and supportive team environment.
  • Opportunity to develop your career within financial services.
  • Convenient Manly location.

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Client Service Officer - Financial Services in Sydney employer: Pathfinder Recruitment

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Contact Details:

Pathfinder Recruitment Recruitment Team