Pathfinder Recruitment are excited to bring to market a great opportunity for a Senior Systems Engineer to join a managed services provider (MSP) on the Central Coast. Working across a broad client base you will be servicing start-up through to medium sized corporate businesses in the area. This role will be a mix of BAU and project work with a great team and supportive work culture.
About you
Ideally you have 5+ years experience in technical support and at least 2 years at Level 3 and above. You should have a good understanding of IT products and services, particularly the Microsoft stack including Office 365, Active Directory and managing virtual environments. You should also have some networking experience across switches, routers and firewalls. In this role you will be working autonomously as well as part of a team across projects and BAU. Building trust and managing client relationships will be an important part of your success.
5+ years experience in technical support across Level 2 and 3 responsibilities
Experience with project work
Previous experience working in an MSP environment
Strong understanding of IT products and services, particularly Microsoft
Strong systems support experience including Office 365, Active Directory, MS Exchange, Email support and applications support
Networking experience across switches, routers and firewalls
Ability to collaborate with team members and work in a fast paced environment
Experience managing internal and external stakeholders and client relationships
Excellent communication and customer service skills
Requirements
Qualifications in IT or equivalent or industry certifications
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Senior Systems Engineer in Gosford employer: Pathfinder Recruitment
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