Customer Service Team Lead – Hybrid in Sydney

Customer Service Team Lead – Hybrid in Sydney

Sydney Full-Time 81000 - 99000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service in freight forwarding.
  • Company: Join PATH4 Group, a global leader in freight forwarding.
  • Benefits: Hybrid work model, competitive salary, and career advancement opportunities.
  • Other info: Collaborative environment with a focus on solutions and teamwork.
  • Why this job: Make a real impact by enhancing customer experiences in a dynamic industry.
  • Qualifications: 5-10 years in freight forwarding and strong leadership skills.

The predicted salary is between 81000 - 99000 $ per year.

PATH4 Group in Alexandria, NSW is seeking an experienced Customer Service Supervisor to lead a small team within a global freight forwarding operation.

You will provide day-to-day leadership, ensure high service levels and work closely with Operations, Sales and internal teams to deliver a seamless customer journey.

Ideal candidates bring 5–10 years in freight forwarding, strong customer service experience, leadership potential and a proactive, solutions-focused mindset.

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Customer Service Team Lead – Hybrid in Sydney employer: PATH4 Group

Join a globally recognised logistics network in the South East suburbs of Sydney, where you will be part of a supportive operations team that values teamwork and service excellence. This role offers a fantastic opportunity to develop your air freight skills while managing shipments from start to finish, ensuring a rewarding work environment with strong growth potential and a focus on continuous improvement.

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Contact Details:

PATH4 Group Recruitment Team

We think you need these skills to ace Customer Service Team Lead – Hybrid in Sydney

Customer Service Experience
Leadership Skills
Freight Forwarding Knowledge
Team Management
Operational Coordination
Sales Collaboration
Problem-Solving Skills