At a Glance
- Tasks: Support the GM in enhancing member experiences and driving business growth.
- Company: Join the vibrant Pitt Town Sports Club community.
- Benefits: Enjoy free meals, discounted merchandise, and access to exclusive events.
- Other info: Opportunities for ongoing training and career development.
- Why this job: Be part of a fun team that values service, passion, and teamwork.
- Qualifications: Experience in hospitality leadership and a passion for exceptional customer service.
The predicted salary is between 58500 - 71500 $ per year.
You will support the General Manager (GM) of Pitt Town Sports Club to provide exceptional member and patron experiences, and drive business growth through the implementation and innovation of gaming and food and beverage services.
Responsibilities include but are not limited to:
- Act as a key advisor and 2IC to the GM
- Lead and mentor staff, proactively identifying training and development needs
- Identify opportunities for business improvements, providing innovative ideas to improve operational procedures and enhance member experience
- Assist the GM with managing the licensed club premises, including staffing, cleaning, security, repairs and maintenance, ensuring that WHS standards are met for the Club to ensure staff and patron safety
- Assist the GM with budgeting, financial forecasting and increasing venue profitability
- Develop and maintain positive relations with members including managing patrons and member complaints in a timely and effective manner
- Enforce all AML/CTF, Legislation, Self-Exclusion and member welfare checks
- Update roster templates based on operational needs, to ensure efficient operations during trade and excellent customer service to patrons in all areas of the Club
- Ensure staff and patrons adhere to all relevant policies, procedures and legislation
About you:
- Strong business acumen, strategic planning and financial reporting skills
- Experience in a similar operational leadership position in the hospitality industry
- Passionate about the hospitality industry and committed to delivering an exceptional customer experience
- Inspiring and influential leadership and management skills and experience in mentoring and developing team members
- Extensive knowledge of operations including gaming, bar, reception and all relevant legislation
- RSA, RCG, Advanced RCG, Licensee and First Aid Certificate
Why you should join Parra Leagues Group:
- Free tickets to Parramatta Eels home games and discounted Eels merchandise
- Free Onsite parking
- Free Staff meals and soft drink
- A vibrant and healthy staff culture, built on and driven by our SPORT values – Service, Passion, Openness, Respect and Teamwork
- Quarterly and annual rewards between $500 and $5,000
- Fun - we work hard and play hard with regular staff social events
- Access to over 300+ retailer discounts
- Ongoing training & development and the opportunity to complete Certificate III in Hospitality
About us:
We’re for you. We’re for community. We’re for the Eels. For nearly 70 years we’ve supported the Eels, our community, our members and our people. And we’ll support you. Just like our humble beginnings, we’ll give you a fair go and support your career development and growth – qualifications optional. Whether at our Dural, Dundas, or Parra location, you’ll experience our fun, vibrant, flexible and empowering culture.
Our Values:
- Service: We are here for the benefit of our Members and our Community.
- Passion: We are ambitious, strive for excellence and love what we do.
- Openness: We demonstrate integrity and commitment through transparency and accountability.
- Respect: We are welcoming, inclusive and respectful.
- Teamwork: We are united, collaborative and succeed together.
Please note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding. Parramatta Leagues is an Equal Opportunity Employer.
Assistant Venue Manager in Sydney employer: PARRA Group
Parra Group is an exceptional employer, offering a vibrant work culture at Dural Club, NSW, where flexibility and teamwork are highly valued. Employees enjoy benefits such as free staff meals and parking, alongside opportunities for professional growth in the hospitality sector. With a focus on customer engagement and support, this role provides a rewarding environment for those passionate about delivering outstanding service.
