The Parliament of Victoria is seeking a Tours and Customer Service Assistant in Melbourne to deliver exceptional visitor experiences. You will provide front-of-house customer service, support tours and community engagement activities, and assist with parliamentary events.
This role demands a collaborative approach and a welcoming, informative presence for visitors, MPs, staff and external stakeholders. On a 12-month fixed-term, full-time basis, you will work closely with the Tours and Customer
Visitor Experience Lead - Tours & Front Desk (12-Month) in Melbourne employer: Parliament of Victoria
The Department of the Legislative Council is an exceptional employer, offering a dynamic and supportive workplace that prioritises inclusivity, respect, and collaboration. With a strong focus on professional development and health and wellbeing initiatives, employees are encouraged to grow their skills while contributing to the democratic process in a meaningful way. Located in Melbourne CBD, this role provides unique opportunities to engage with diverse teams and drive digital innovation within a vital public institution.