Parliament of NSW is seeking a Service Desk Analyst to provide broad-ranging IT user support across the Parliament's network and infrastructure in Sydney. You will resolve first-line issues and determine escalations as needed, in both fixed service desk and offsite settings.
The role requires experience in IT customer support, strong knowledge of Windows operating systems and hardware, and familiarity with Microsoft 365. A roster for extended support on Parliament Sitting Days is required.
IT Service Desk Analyst — Frontline User Support in Sydney employer: Parliament of NSW
The Parliament of NSW offers an exceptional work environment for Senior Software Developers, located in the vibrant Sydney CBD. With a strong commitment to collaboration, innovation, and diversity, employees benefit from a competitive salary, flexible work options, and access to corporate wellbeing programs. The role not only provides opportunities for professional growth through involvement in significant digital transformation projects but also fosters a culture that values integrity and service to the community.
