At a Glance
- Tasks: Lead a passionate team to create unforgettable visitor experiences in the stunning Grampians National Park.
- Company: Join Parks Victoria, dedicated to preserving and enhancing our natural landscapes.
- Benefits: Enjoy a healthy work-life balance, career development, and the chance to make a difference.
- Other info: Embrace a diverse and inclusive workplace where everyone can thrive.
- Why this job: Be a leader in conservation while engaging with the community and protecting Victoria's treasures.
- Qualifications: Experience in people management, customer service, and strong communication skills are essential.
The predicted salary is between 72000 - 88000 $ per year.
Lead a dedicated team of Rangers and Customer Service Officers in the iconic Grampians (Gariwerd) National Park, delivering exceptional visitor experiences and managing diverse park operations. This leadership role combines people management, stakeholder engagement, conservation, compliance, and community partnerships while helping protect one of Victoria’s most treasured landscapes.
About the role
The Ranger Team Leader plays a pivotal role in leading and supporting a team of Rangers and Customer Service Officers in providing exceptional experiences for visitors to the Grampians Area. As a Ranger Team Leader, you are responsible for leading the on-ground management of Parks Victoria's estate, consistent with organisational priorities, policies and procedures, ensuring that people can enjoy the outdoors and protecting the things that make our parks and reserves so special.
You will lead a team in delivering a variety of projects and services including (but not limited to):
- Engagement with the community, volunteers, licensed tour operators
- The delivery of education programs
- Working with Traditional Owners
- Commercial operations including event permits and retail services
- Providing park information through high quality customer service
- Compliance and enforcement activities
Ranger Team Leaders are also encouraged to participate in Victoria's fire and emergency management arrangements as part of Forest Fire Management Victoria.
About Parks Victoria
Parks Victoria is responsible for managing a diverse estate of more than 4 million hectares including 3,000 land and marine parks and reserves making up 18 per cent of Victoria's landmass, 75 per cent of Victoria's wetlands and 70 per cent of Victoria's coastline. Victoria's parks are home to more than 4,300 native plants and around 1,000 native animal species. Parks Victoria's estate attracts more than 100 million visits every year and we are committed to providing accessible, enjoyable, diverse programs and destinations while protecting and enhancing environmental and cultural values.
We're looking for someone with:
- Demonstrated people management and leadership experience
- High quality customer service
- Excellent communication and interpersonal skills
- Ability to build and foster stakeholder relationships
- Financial and governance skills and knowledge (retail experience desirable)
Your application will need to include:
- A Current Resume
- A Cover Letter
Application Close date: Sunday 27th September 2026
If you don't hold every skill or experience detailed above, please don't rule yourself out. We focus on hiring people who value collaboration and integrity. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender.
Ranger Team Leader employer: Parks Victoria
Parks Victoria is an exceptional employer that fosters a collaborative and customer-focused work culture, offering flexible working arrangements and the chance to contribute to the protection of Victoria's natural and cultural assets. As a Payroll Team Leader, you will not only lead a dedicated team but also have the opportunity for professional growth through driving payroll system improvements and optimising processes in a purpose-driven environment. Join us to make a meaningful impact while enjoying a supportive atmosphere that values integrity and diversity.
