Cave Guide

About the Role

We are looking for four casual Cave Guides to join Parks Victoria's team at Buchan.

As a Cave Guide, you'll help bring the Caves Reserve to life by providing visitors with accurate, informative and engaging interpretation of its unique features.

Through sharing the stories, natural values and hidden wonders of the caves, you'll help visitors develop a greater understanding, appreciation and enjoyment of this special place.

You'll lead underground cave tours and contribute to a range of visitor and on-ground park management activities.

Working as part of a collaborative team, you'll engage with visitors and stakeholders while helping deliver safe, high-quality experiences across the reserve.

This is a unique opportunity for someone who enjoys working with people, communicating engaging information and contributing to memorable experiences in an extraordinary natural setting.

About the Team

Based at the Buchan Office, you'll work as part of a team supporting the overall management of the Caves Reserve and delivering high-quality visitor experiences.

As part of the team, you'll

• Lead underground cave tours and provide engaging interpretation for visitors.
• Share information about the significance, features and values of the park and caves.
• Contribute to visitor management and other on-ground park services and projects.
• Work safely and identify and manage risks associated with service delivery.
• Engage positively with community members, park users, volunteers and other stakeholders.
• Work collaboratively and adapt to changing operational requirements.

We're Looking for Someone With

• Relevant knowledge and practical skills to support customer service and on-ground park management activities, such as visitor information, community engagement, environmental education or basic land management and maintenance.
• Experience delivering customer service or operational activities as part of a team.
• Strong interpersonal and verbal communication skills, including the ability to explain information to people from different backgrounds.
• The ability to prepare clear written communications.
• A collaborative approach and commitment to a safe, respectful and inclusive team environment.
• Good judgement and initiative when responding to operational issues.
• The ability to work constructively with members of the public, volunteers and park users.
• Strong reliability, accountability and professionalism.
• A current Victorian Driver's Licence.

Your Application Will Need to Include

• A current Resume
• A Cover Letter
• Employment Requirements

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards.

All prospective employees will undergo a National Police Record Check and require a Working with Children Check prior to commencing employment.

For employment at Parks Victoria you must be legally entitled to work in Australia.

Parks Victoria is committed to building a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTIQA+ community, and people from culturally diverse backgrounds.

If you are selected for an interview and require any adjustments or support throughout the recruitment process, please contact the person listed above so we can assist you.

• Four casual opportunities based at Buchan
• Lead engaging underground cave tours and memorable visitor experiences
• Share the stories, natural values and unique features of the Caves Reserve
• #J-18808-Ljbffr