Hotel Front Office Duty Manager – Guest Experience Lead in Sydney

Hotel Front Office Duty Manager – Guest Experience Lead in Sydney

Sydney Full-Time On-site
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At a Glance

  • Tasks: Lead the Front Office and Concierge teams to ensure exceptional guest experiences.
  • Company: PARKROYAL Darling Harbour, a vibrant hotel in Sydney CBD.
  • Benefits: Enjoy staff discounts and ongoing development opportunities.
  • Other info: Flexible shifts including weekends in a dynamic hotel environment.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Diploma or experience in hotel operations with strong interpersonal skills.

PARKROYAL Darling Harbour in Sydney CBD is seeking an experienced Duty Manager to lead the Front Office and Concierge teams, ensuring smooth check-in/check-out and guest satisfaction.

The role reports to the Front Office Manager and requires a Diploma/experience in hotel operations, strong interpersonal skills, and flexibility to cover shifts including weekends.

Benefits include staff discounts and ongoing development opportunities.

Hotel Front Office Duty Manager – Guest Experience Lead in Sydney employer: PARKROYAL Hotels & Resorts

PARKROYAL Hotels & Resorts in Sydney CBD is an exceptional employer, offering a vibrant work culture where collaboration and support are at the forefront. With attractive benefits such as hotel discounts, ongoing learning opportunities, and a dedicated Employee Assistance Program, employees can thrive both personally and professionally. Join our team to be part of a dynamic environment that values your contributions and fosters career growth in the heart of one of Australia's most iconic locations.

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Contact Details:

PARKROYAL Hotels & Resorts Recruitment Team

We think you need these skills to ace Hotel Front Office Duty Manager – Guest Experience Lead in Sydney

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Leadership Skills
Time Management
Customer Service