Hotel Receptionist (Part-Time) — Front Office
Parklake Hotel Pty Ltd · Shepparton, Shepparton & Goulburn Valley VIC
Front Office & Guest Services (Hospitality & Tourism) · Part time
Front office. Front and centre. This one's for the people-people.
Quality Hotel Parklake is a Shepparton icon — centrally located with those picture-perfect views over Lake Victoria. Think 97 modern rooms and suites, an indoor pool, sauna and gym, a Café-Bar-Restaurant operating from 7 am to late, and 8 conference rooms hosting everything from weddings to boardroom power moves. We're the meeting place of choice for locals and travellers alike — and we're on the hunt for a warm, switched-on Receptionist to join the crew.
Why you'll love it here
We've gone properly digital. Self-check-in systems and a modern, tech-savvy front office mean less time buried in manual tasks and more time doing what actually matters — making guests feel looked after from hello to checkout. You bring the personality; we've got the tools.
What you'll be doing
Welcoming guests at check-in and sending them off at checkout like a pro
Managing room reservations and running the phones with ease
Being the friendly first face (and voice) guests meet
Working alongside our self-check-in tech and digital front office tools
Handling general admin and backing up the wider team
The hours
This is a part-time role: a minimum of 25 hours and up to 38 hours per week, across a 7-day rotating roster. Mornings, evenings, and weekends are all part of the mix, so flexibility is your friend.
What you'll bring
A little experience with RMS or another property management system (PMS) — even a bit goes a long way, and we'll help you level up
Great phone manner and genuine face-to-face customer service
Self-motivation, initiative, and the ability to run solo
A natural touch for building rapport
Strong written and verbal communication
Sound like you?
