Parity Consulting has partnered with a well established life insurance provider to recruit a Customer Experience Manager. The role focuses on exploration and direction setting to improve experiences at moments that matter for customers.
You will map opportunities, build a strong business case for change, and secure stakeholder buy-in, delivering clear plans for delivery teams. Ideal candidates have CX experience in regulated industries and strong journey-mapping skills.
Strategic CX Manager: Shape Insurance Journeys employer: Parity Consulting
Join a purpose-driven life insurance provider that prioritises customer experience and invests in innovative solutions to enhance client journeys. With a collaborative work culture, you'll have the opportunity to shape key customer moments while benefiting from comprehensive training programs and mentorship for your professional growth. This role offers a unique chance to make a meaningful impact in a supportive environment dedicated to doing right by its customers.
