Australia Post Retail Customer Service officer
This is a great opportunity for applicants who have Australia Post, Banking or extensive Sales experience. We are a busy Post Office you must be able to work well under pressure during the busy periods.
Tasks and Responsibilities
- Performing customer sales and service transactions
- Maintaining a cash advance accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS
- Promoting and processing a broad range of financial agency transactions through Australia Post's technology systems.
- Accepting mail items for lodgement, and accurately assessing any applicable charges
- Building rewarding relationships with customers by understanding their needs
- Preparing outward mail for despatch through – including presentation and the cancelling of stamps
- Assisting with administrative duties .
- Manually sort the mail and parcels that arrive at workplace each day.
What are we looking for?
Besides being a friendly, considerate person with a real passion for great customer service, you'll need to be able to.
- Able to lift heavy parcels .
- Stand up for most of your shift
- Able to work fast and efficiently in a busy environment.
- Work as part of a team to deliver the best possible service and solutions to our customers.
- A Friendly , reliable and Considerate personality.
Qualifications & Experience
- Minimum One year of experience with Australia Post Retail outlet.
- Looking for a Long term position
- Police Clearance will be required to work in this role.
