Are you passionate about clinical research and ready to take the next step in your career?
Join a collaborative, purpose-driven team where your work directly helps advance breakthrough medical research and improve lives.
Why Paratus Clinical?
At Paratus Clinical, we offer an exciting opportunity to work on cutting-edge clinical trials and research. You'll be part of a team that values growth, collaboration, and excellence in research.
Operating in 6 wholly owned clinical sites on the East Coast of Australia. Conducting wide ranging research across Phases I – IV, with over 200 awarded clinical trials from world leading Pharmaceuticals, Biotechnology and Contract Research Organisations.
The Opportunity
We're seeking Recruitment Specialist to join our growing team. This role is perfect for someone who thrives in a fast-paced, phone-based environment and wants to play a key role in connecting people with wide range of clinicals trials.
Office-based role in Chatswood, with the flexibility to work from home one day per week.
This role demands flexibility and quick thinking as you'll play a pivotal part in our cutting-edge projects. If you're ready to adapt to a fast-paced environment and make a meaningful impact, this is the perfect opportunity to kick-start your career in clinical research.
Role Overview
Engage and connect - In this phone-based role, handle incoming enquiries and proactively reach out to prospective clinical trial participants.
Assess suitability - Review participant eligibility using strict inclusion and exclusion criteria, backed by a solid understanding of trial protocols.
Communicate with care - Interact with potential participants via phone, SMS, and email, ensuring every exchange is clear, respectful, and empathetic.
Keep records precise - Accurately maintain and update participant data in internal databases.
Deliver outstanding service - Conduct thorough pre-screening assessments and refer queries to principal investigators when required.
Drive results as a team - Collaborate closely with colleagues to meet recruitment targets and achieve study milestones.
Foster relationships - Build trust and rapport with participants, healthcare professionals, and other key stakeholders.
Grow your career - Access ongoing training, mentorship, and opportunities for professional development and progression.
About You
A confident and articulate phone communicator with proven experience in customer service, call centres, or similar high-volume phone-based roles (essential).
Comfortable managing and prioritising tasks in a fast-paced environment with high call volumes.
Experience in healthcare, medical administration, or clinical trials is an advantage but not required.
Exceptional written and verbal communication skills, with the ability to be both clear and compassionate.
Thriveworking independently while contributing to a collaborative, multidisciplinary team.
High attention to detail and accuracy, particularly when handling sensitive or confidential information.
Tech-savvy and confident working across multiple systems.
Proficiency with medical database systems (e.g. CTMS) is highly desirable.
Recruitment Specialist in Willoughby employer: Paratus Clinical
Paratus Clinical Research Melbourne is an exceptional employer that offers a unique opportunity for Clinical Research Nurses and Pharmacists to thrive in a supportive and flexible work environment. With a strong focus on professional development, employees can rapidly enhance their skills while contributing to meaningful clinical trials that impact patient care. Our collaborative culture prioritises respect, responsibility, and quality, making it an ideal place for those seeking a rewarding career outside of traditional shift work.
