At a Glance
- Tasks: Connect with guests, deliver exceptional service, and create memorable experiences in a fast-paced gaming environment.
- Company: Join the vibrant Panthers Penrith team, known for its community spirit and exceptional customer experience.
- Benefits: Enjoy discounts on food, merchandise, and exclusive offers, plus wellbeing leave for better work-life balance.
- Other info: Flexible shifts available, perfect for students looking to gain experience and earn extra cash.
- Why this job: Be part of a winning team and make every interaction count while having fun!
- Qualifications: RSA and RCG certifications, strong communication skills, and a passion for customer service.
The predicted salary is between 15.3 - 18.7 $ per hour.
Bring the energy. Create the experience. Make every interaction count. If you thrive on connecting with people, creating memorable moments and delivering exceptional service in a fast-paced environment, Panthers Penrith wants you on our Gaming team!
About the opportunity
As a Gaming Attendant, you'll be at the heart of the Panthers experience; connecting with members and guests, delivering standout service, responding promptly to pages, and providing food and beverage service across our fast-paced Gaming environment. You'll bring energy to every interaction and help create the welcoming, memorable experiences Panthers is known for.
As a Gaming Attendant, you will:
- Deliver exceptional customer service to members and guests
- Provide food and beverage service within designated timeframes
- Handle cash transactions, including TAB and KENO
- Maintain cleanliness and presentation of the gaming area
- Ensure all financial transactions with patrons are conducted accurately and efficiently
- Address minor service and maintenance needs of gaming machines
- Promote and upsell the advantages of Panthers Memberships
About you
- Current RSA and RCG certifications
- Excellent written and verbal communication skills
- A passion for delivering exceptional customer service, with strong attention to detail and a solutions-focused approach.
- Confidence in accurate cash handling
- Enjoy working collaboratively in a team setting
- Ability to work on your feet for long periods and at times, within a smoking environment
- Outstanding presentation and grooming
- Experience in customer service in a similar role is highly regarded
- Availability to work various shifts during operational hours, including but not limited to Thursday through Sunday, both day and night
As part of the Panthers team, you'll enjoy:
- 40% discount at all Panthers-owned food outlets and free post-mix while on shift
- 20% discount on Panthers merchandise and the pride of being part of a Premiership-winning team
- Enjoy exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers
- Reward and recognition programs that celebrate outstanding contributions
- Wellbeing Leave and Purchased Annual Leave for eligible PT & FT employees to enjoy greater work-life flexibility
- Staff social events and opportunities to connect with your teammates
- Free onsite parking
About Us
Panthers Penrith Leagues Club sits proudly in the middle of what has become the impressive and expansive Panthers Precinct. Our club boasts 11 restaurants, 6 bars and 12 meeting, event and function rooms and adrenaline activities. Panthers is a not-for-profit organisation, heavily focused on our members, their guests and our community. While Panthers has grown exponentially over the years, our priority has always remained to provide an exceptional customer experience and to become a leading contributor of spirit, support and opportunity within the Penrith community.
Gaming Attendant employer: Panthers Group
At Panthers Port Macquarie, we pride ourselves on fostering a vibrant and supportive work culture that values teamwork, creativity, and professional growth. As a Head Chef, you'll not only lead a passionate kitchen team but also enjoy fantastic benefits like generous discounts, wellbeing leave, and opportunities for career advancement in a dynamic hospitality environment. Located in the heart of Port Macquarie, our club offers a unique blend of community engagement and exceptional dining experiences, making it an ideal place for those who are passionate about food and service.
