Panache Hotel Group (PHG) is a dynamic and rapidly expanding hotel management company specialising in short-term accommodations, hotels, and independent serviced apartments. With headquarters in Western Australia, PHG currently operates five distinguished hotels in Perth, Sydney, and Melbourne.
We are currently seeking a driven and experienced Hotel Manager to lead operations at Mantra on Hay in East Perth. This full-time leadership role offers a unique opportunity for career progression, with a potential pathway to become PHG’s State Manager of WA.
About the Role
As Hotel Manager, you will be responsible for overseeing all aspects of daily operations at Mantra on Hay, ensuring high standards of guest experience, team performance, financial management, and compliance. You will play a key role in driving the hotel's success while aligning with PHG’s long-term strategic goals in Western Australia.
Key Responsibilities
Lead the day-to-day operations of Mantra on Hay
Dealing with the strata management and Council of Owners as liaise to daily building operation
Drive service quality, guest satisfaction, and team engagement
Monitor hotel performance, budget targets, and cost control
Implement policies, procedures, and compliance standards
Liaise with departments including housekeeping, maintenance, front office, and finance
Collaborate closely with the Company Management.
Mentor and develop staff to support PHG's growing WA presence
Contribute to special projects and new initiatives within the WA hotel cluster
Requirements
Proven experience in hotel management or senior hospitality leadership
Strong business acumen with a hands-on leadership style
Excellent communication, problem-solving, and interpersonal skills
Experience with Opera Cloud & Newbook PMS is a strong advantage
Ability to multitask and lead in a fast-paced environment
Commitment to long-term growth and career development within PHG
Have second language skill, preferably able to speak Mandarin that able to accommodate some particular company clients will be a bonus.
Why Join Us?
Be part of a fast-growing hotel group with real career progression opportunities
Potential pathway to become PHG’s State Manager of WA
Work in a dynamic and supportive environment with executive backing
We are an innovative and agile company, offering owners customised management agreements that generate reliable, consistent returns. Our proven track record of optimising the serviced apartment operating model has resulted in the creation of thriving hotel business performance, enhancing long-term asset value for our owners.
We are an innovative and agile company, offering owners customised management agreements that generate reliable, consistent returns. Our proven track record of optimising the serviced apartment operating model has resulted in the creation of thriving hotel business performance, enhancing long-term asset value for our owners.
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Hotel Manager in Perth employer: Panache Hotel Group
Panache Hotel Group offers a vibrant work environment at the Peppers Southern Cross Melbourne Hotel, where employees are valued and encouraged to grow within the hospitality industry. With a focus on teamwork and exceptional guest service, staff enjoy flexible hours, competitive pay, and opportunities for professional development in a bustling Docklands location, making it an ideal place for those seeking meaningful employment in hospitality.
