Pan Pacific Melbourne is seeking a Part-Time Guest Service Agent in the Communications Centre to assist guest inquiries with warmth and accuracy. You will handle phone and email communications, provide information about local attractions and hotel services, and ensure a positive guest experience throughout their stay.
You must be flexible to rotate AM/PM shifts and weekends and have experience using Opera. A genuine passion for hospitality and delivering outstanding customer service is essential.
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Guest Experience Agent — Part-Time, Flexible Shifts in Melbourne employer: Pan Pacific Group
Pan Pacific Melbourne is an exceptional employer that prioritises a supportive and inclusive work culture, ensuring every team member feels valued and empowered. With opportunities for professional growth and development, employees can thrive in their roles while enjoying the vibrant atmosphere of Melbourne's hospitality scene. The company offers competitive benefits and fosters a sense of community, making it an ideal place for those passionate about delivering outstanding guest experiences.
