At a Glance
- Tasks: Provide Level 1 and 2 IT support across Queensland, NSW, and Victoria.
- Company: Join Palm Lake Group, a leader in delivering reliable IT services.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Opportunity for local and interstate travel while growing your IT career.
- Why this job: Make a difference by resolving IT issues and enhancing user experiences.
- Qualifications: 3+ years in IT service desk with skills in Microsoft 365 and customer service.
The predicted salary is between 63810 - 77990 $ per year.
Palm Lake Group, based at our Southport Head Office, is seeking an experienced IT Support Analyst to provide Level 1 and 2 support across Queensland, NSW and Victoria.
You will resolve issues, manage service requests in Service Now, and help deliver reliable IT services across the business.
The ideal candidate has 3+ years in IT service desk, hands-on with Windows, Microsoft 365, Intune, Active Directory and Entra ID, plus strong customer service.
Travel locally and interstate may be required.
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IT Support Analyst employer: Palm Lake Resort
At Palm Lake Group, we are dedicated to creating vibrant communities that not only enhance the lives of our residents but also foster a supportive and rewarding environment for our employees. As a family-owned company with a strong commitment to work-life balance, ongoing training, and career development opportunities, we ensure that our Grounds Team Leader will thrive in a culture that values respect, passion, and community. Join us at our Pelican Waters location, where you can make a meaningful impact while enjoying competitive remuneration and a flexible working schedule.