IT Support Analyst

IT Support Analyst

Full-Time 63810 - 77990 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide Level 1 and 2 IT support across Queensland, NSW, and Victoria.
  • Company: Join Palm Lake Group, a leader in delivering reliable IT services.
  • Benefits: Competitive salary, travel opportunities, and a supportive team environment.
  • Other info: Opportunity for local and interstate travel while growing your IT career.
  • Why this job: Make a difference by resolving IT issues and enhancing user experiences.
  • Qualifications: 3+ years in IT service desk with skills in Microsoft 365 and customer service.

The predicted salary is between 63810 - 77990 $ per year.

Palm Lake Group, based at our Southport Head Office, is seeking an experienced IT Support Analyst to provide Level 1 and 2 support across Queensland, NSW and Victoria.

You will resolve issues, manage service requests in Service Now, and help deliver reliable IT services across the business.

The ideal candidate has 3+ years in IT service desk, hands-on with Windows, Microsoft 365, Intune, Active Directory and Entra ID, plus strong customer service.

Travel locally and interstate may be required.

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IT Support Analyst employer: Palm Lake Resort

At Palm Lake Group, we are dedicated to creating vibrant communities that not only enhance the lives of our residents but also foster a supportive and rewarding environment for our employees. As a family-owned company with a strong commitment to work-life balance, ongoing training, and career development opportunities, we ensure that our Grounds Team Leader will thrive in a culture that values respect, passion, and community. Join us at our Pelican Waters location, where you can make a meaningful impact while enjoying competitive remuneration and a flexible working schedule.

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Contact Details:

Palm Lake Resort Recruitment Team

We think you need these skills to ace IT Support Analyst

IT Service Desk Experience
Windows Support
Microsoft 365
Intune
Active Directory
Entra ID
Customer Service Skills