Palm Healthcare is seeking highly motivated and skilled Senior Medical Receptionists to join our team in Greenway, Holt, Coombs, Phillip. This is a casual role, offering flexible work opportunities. We are open to Part time offers as well.
As the first point of contact for our patients, you will play a crucial part in ensuring a positive and professional experience.
What you'll be doing
Greet and welcome patients in a friendly and efficient manner
Schedule and manage patient appointments, including booking, rescheduling and cancellations
Collect and process patient information, including registration forms and insurance details
Manage incoming phone calls and direct enquiries to the appropriate team members
Maintain accurate and up-to-date patient records in our practice management system
Assist with general administrative duties, such as filing, photocopying and ordering supplies
Ensure the reception area is well-presented and organised at all times
What we're looking for
Previous experience as a Medical Receptionist or similar customer service role
Strong communication and interpersonal skills, with the ability to interact with patients in a warm and professional manner
Excellent organisational skills and attention to detail
Proficiency in using practice management software and basic computer applications
Flexible and adaptable, with the ability to multitask and prioritise in a fast-paced environment
A friendly, patient-focused attitude and a commitment to providing high-quality customer service
What we offer
- - Competitive hourly rates
- - Ongoing training and development opportunities
- - Flexible work arrangements to support work-life balance
- - Access to our employee assistance program for mental health and wellness support
About us
Palm Healthcare is a dynamic and growing medical practice dedicated to providing exceptional healthcare services to our community. With a strong focus on patient-centred care, we strive to create a welcoming and supportive environment for both our patients and our team.
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Senior Medical Receptionnist in Canberra employer: Palm Healthcare Company
Palm Healthcare Company offers a supportive and collaborative work environment where nurses can thrive. With flexible working hours and a focus on community health, employees are encouraged to develop their skills in areas such as wound care and chronic disease management. The company values teamwork and provides opportunities for professional growth within a friendly, values-driven team.
