Palko is looking for an experienced, organised and proactive Administration Assistant to help keep our day-to-day operations running smoothly. You'll help coordinate customer orders, shipment information, customer enquiries and general administration while supporting our sales and warehouse teams. This is a part-time role designed around school hours, based at Corbould Park.
Key responsibilities
- Answering incoming phone calls and responding to customer enquiries.
- Processing customer orders and entering information accurately into our systems.
- Coordinating shipment information and communicating with the warehouse and delivery teams.
- Assisting with invoicing, accounts administration and general office duties.
- Using Xero for relevant accounting and administration tasks.
- Helping manage online orders and supporting our expansion onto Bunnings and Harvey Norman marketplaces.
- Maintaining accurate customer, order and shipment records.
- Following up outstanding tasks and helping resolve administrative issues.
- Identifying opportunities to improve processes and make our business more efficient.
About you
- Previous experience in an administration or order-processing role.
- Strong computer skills and confidence learning business systems.
- Excellent attention to detail and accuracy.
- A friendly and professional telephone manner.
- Good written and verbal communication skills.
- The ability to prioritise tasks, solve problems and work independently.
- A proactive attitude and a willingness to take responsibility for getting things done.
- Xero experience is highly regarded.
- Experience with inventory systems, sales order processing, accounts administration or online marketplaces will also be an advantage.
About us
- Palko is a growing business in the furniture and leisure products sector. We're looking for someone to join our team and make a real difference as we continue to expand.
- Part-time hours designed around school hours.
- A supportive team environment.
- A varied role with genuine responsibility.
- The opportunity to improve systems and processes.
- The chance to contribute directly to the growth of Palko.
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